Return Policy

We want you to love your Sweet Poppy Lane purchase! Please review our return policy carefully before placing your order.

 

• Inspect your items within 3 days of delivery. If there is an issue, please contact us within this timeframe so we can assist you promptly.
• Items must be unworn, unwashed, and in original condition with all tags attached and original packaging intact. Items that have been worn, washed, or altered cannot be accepted.

 

Preorder & Custom Items

• Preorder and custom items are final sale.
• In the event of a manufacturer defect, these items will be eligible for store credit or a full refund, at our discretion.

 

Final Sale Item

• Custom items and sale items are final sale and are not eligible for returns or exchanges.

 

How to Start a Return

• Please email us with clear photos and a detailed description of the issue.
• Our team will review your request and respond as quickly as possible to help resolve the matter.

Thank you for supporting Sweet Poppy Lane — we truly appreciate you! 💗